IT SYSTEMS & SERVICES

 

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Focus

Strengths

Services

  Hardware Management
Virus Protection
Internet Security
Server Management
Software Solutions
Web Solutions
Access Control Systems
Telecom Solutions
Multimedia Solutions
 

About us

 

IT SYSTEMS & SERVICES formerly (SYSTEMS & SERVICES) is a group of professionals providing  IT Support Services and engaged in the supply, installation and maintenance of Computer, Peripherals, Media Consumables and other solutions in the fast growing IT sector. Established in 1989, we at IT Systems & Services  believe in providing complete satisfaction to our clients. Our field of expertise lies in the area of Servers, Workstations, Desktops installations, Hardware maintenance, Installation & Maintenence of Data & Voice Network across LAN & WAN setup and installation of VSAT,ISDN,RF and Leased Line connections along with providing reliable and secure wireless network.

 

Abhay Bisht, B.E. with more than 14 years experience in the IT industry leads this team of professionals in every aspect of the service provided to the clients.

A technology driven company, he strongly believes that it is the professional ethics and sound value systems that they bring to the table that sets them apart from the milieu.

ITSS believes that intra and inter organisational transparency of procedures and integrity in business dealing forms the true basis of organisational culture where each and every individual is knowledgeable and eventually responsible for the clients’ satisfaction.

The work force, combines professional expertise with modern management thinking, advanced technology with commitment and a positive risk taking attitude setting us apart as a leader in its chosen sphere of activities. Our willingness to accept the dynamism of the industry is the recipe of our success. We value relationships and will always be ready to take that extra step or go that added mile for our clients.


Focus

To provide integrated solutions for Local Area Network (LAN), Wide Area Network (WAN), Wireless Connectivity, Internet, Software support,  Web based and Network solutions. 


Strengths

Dedicated and qualified work force.

Direct management interaction with customers.

Low Cost – High Quality Solutions.

Channel Partner of Net4india and Rediff for all Domain Registration and Hosting services.

Authorised Channel Partner with Intel, Seagate, Wipro, HP/Compaq, Dlink, ASUS, Esys, Lenovo, TVS Interconnect Systems, Surecom.

Authorised Microsoft Systems Integrator.

Software Support Partners for Symantec.

Valued DSPP Member – HP Development & Solution Partner Program

Authorised Partner for TATANET VSAT Services.

Low Down Time.

In-house repairing facilities.

MCSE Certified Engineers.

Services

ITSS has an excellent Support Management system that focuses attention on the Market needs. Our Management Team will take care of the day to day needs of our Clients while our In-house Team handles the entire spectrum of Return to bench services.


Hardware Management

In our Hardware management plan, we cover the maintenance of all types/makes of Servers, Workstations, Desktops, Printers, Modems, Scanners and Network components.

Our engineers manage the day to day maintenance calls on Systems, Peripherals and accessories related problems.

We also cover any new equipment installation upgradation and relocation directly or with our channel partners if necessary.

A minimum Response Time is maintained for all reported calls.

Our coverage the offsite locations like factories, plants, institutes etc., located away from the city with a response time relative to the distance from the service zone.

We plan and implement a Preventive Maintenance schedule so as to ensure an uninterrupted effective operation of the equipment.

 

Virus Management

Our Virus Management Plan covers the Client- Server set up. We also implement necessary virus monitoring system which includes routine virus checks and OEM updates on the entire Network.

We also study your present facilities and suggest a complete virus protection solution.

Our website provides latest and updated real-time information on new viruses and threats along with procedure and tools for their removal.

 

Internet Security

Today data is the most valuable assert of any organisation, we being partners with Symantec (worlds biggest Internet Security company) provide the best possible solutions customized to clients requirements with includes  data protection, accessibility control, network access control and protection against all latest threats including spyware.

 

Server Management

In our Server Management, we cover the Server Operating Systems, Web Server, Mail Server Applications and Firewalls. Supported OS are Novell NetWare, Windows NT, Windows 2000, Windows 2003, Linux and Unix Operating Systems.

New installation, upgradation and trouble shooting of the Network Operating System, Remote access and Connectivity issues are also covered.

Network Operating System Administration including user administration is covered in co-ordination with client designated representative.

Keeping track of the latest updates and patches released by the Software developers, we implement the same during the periodic maintenance schedule.

Our services are NOT limited to working hours/days and are extended to a round the Clock Service in time critical situations.


Software Solutions

We lend our services to our clients in the Software Development through our subsidiary Indus Softwares and Consultancy.

Our sphere of working in Software Development covers customised softwares in Oracle, SQL, Visual Basic and Visual FoxPro. Some of our highly successful software projects include Military Hospitals Automation System for Ministry of Defence, Automation in State Bank of Patiala, HR Management System, Client Management and School Management System.


Web Solutions
Our web related services include Web Site designing, Content programming, Domain Name Registration, Hosting, Email Solutions, Server Co-location, Leased line services. These services are provided thru our subsidary Imagination India

Web content development covers Html, ASP, PHP, VBScript, Java and SQL

Access Control Systems

We provide various Access Control Solutions with include Biometric & RF options. This also includes Attendance Systems.

Telecom Solutions

We provide various Voice & IP Solutions along with EPABX & KTS.

Multimedia Solutions

This area covers Multimedia Projection Systems for Conference rooms and Smart class rooms.

 

 

 

 

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